Please, Square! We need a Software Engineer to contact us regarding this error message and what can be done to remedy this!! I know that we are not the only ones dealing with this error as I saw a review at the Google Play store from another user who was receiving the same error message. I emailed Square support and they responded with generic boiler-plate instructions about how to pair the readers, but they did not address the error message at all. I've tried everything including forgetting the readers, uninstalling and reinstalling the app, but nothing works. As you can imaging this is causing quite a problem for us while selling at shows. Prior to this latest app update everything had been working fine.Īs a workaround we are running cards using the plug-in swiper on my Galaxy S10, but we can't use it on my wife's phone since her Galaxy S21 no longer has a plug-in headphone jack. This is happening on both of our Galaxy smart phones. ![]() When we try to pair them in the app we get the error message "Reader unavailable: secure session denial" and even though the check-reader message shows up afterwards the readers will not function and we can't run transactions with them. Since the latest 5.69 app update in mid-July neither of our contactless chip readers will function.
0 Comments
Leave a Reply. |